5. Important Numbers and Reminders

On CampusOut of Campus
● 杭州市公安局西湖区分局紫金港综合服务大厅(求是派出所)Zijin Gang Comprehensive Service Hall (Qiushi Police Station) Hangzhou Municipal Public Security Bureau, Xihu District Branch
Tel: 0571-87281397
Location: 1st Floor, East 4th Teaching Building
Opening Hours:
Monday to Friday (excluding public holidays):
Summer Hours: 9:00 AM – 12:00 PM; 2:00 PM – 5:00 PM
Winter Hours: 9:00 AM – 12:00 PM; 1:30 PM – 5:00 PM
Note: Emergency services are available 24/7.
Services: ID card/passport-related procedures, Lost and Found, Other public security matters.

● 东四保卫处 East 4th Security Office
Tel: 0571-88206110
Location: 1st Floor, East 4th Teaching Building
Opening Hours: 24x7
Services: Household registration (e.g., residency permits), Traffic-related inquiries or assistance, Fire safety consultation, Lost and Found.
● Police Emergency: 110 (12-language service available)
● Fire Emergency: 119
● Medical Emergency: 120
● 杭州市公安局出入境管理局(签证和居留许可)Hangzhou Exit-Entry Administration Bureau(Visa & Residence Permit Services)
Tel: 87071973 / 88209209
Address: No. 169 Wujiang Road, Shangcheng District, Hangzhou
● 浙江国际旅行卫生保健中心(出入境卫生检疫)Zhejiang International Travel Healthcare Center(Exit-Entry Health Quarantine Services)
Tel: 87852410
Address: No. 2 Wensan Road, Xihu District, Hangzhou, Zhejiang Province
Reminders:
● (1)Check belongings promptly when leaving classrooms/venues or boarding/exiting vehicles to avoid leaving behind textbooks, electronic devices, or other valuables.
● (2)Tap water in China is not drinkable. Consume boiled water or bottled purified water only.
● (3)Confirm you have necessary hygiene products (e.g., toilet paper) before using restrooms.
● (4)Avoid high-risk activities such as solo hiking, wilderness exploration, or visiting areas with high security risks, sparse populations, or unsafe conditions. If traveling at night, ensure you are accompanied by at least one other person. Prior notification of your itinerary to the school administration or guardian is required.
● (5)Respect Chinese laws: Public religious proselytizing and open discussion of sensitive political topics (e.g., Xinjiang, Tibet, etc.) are prohibited.
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